Water Heater Coverage

What am I responsible for?

As a homeowner, you are responsible for the repair and maintenance of your water heater and home heating and cooling systems.

Does my homeowners insurance cover this?

Most basic homeowners insurance policies do not cover repair or replacement of water heaters or home heating and cooling systems. If you find you have similar coverage, your service agreement fee will be refunded.

Who is HomeServe?

HomeServe is an independent, private company providing emergency home repair services and protection solutions to households across the U.S.

Who is eligible to join?

Any single-family residential homeowner with a home up to 5,001 sq. ft. can join. Tenants should check with their landlord before applying. Mobile homes, recreational vehicles, multi-unit dwellings and commercial properties are not eligible for coverage.

When can I make a service call?

Membership starts the day your coverage is processed and lasts for one year. There is an initial 30-day waiting period to make a claim, giving you 11 months of coverage during the first year of coverage. This prevents service calls on pre-existing conditions and helps keep the coverage affordable.

What quality of repair can I expect?

A local, licensed and insured contractor will be responsible for handling your covered emergency. Permanent repairs are made where possible and will be guaranteed against faulty material and workmanship for one year.