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HomeServe Cares

HomeServe USA is a leader in providing home emergency repair service plans. At HomeServe, our mission is to free our customers from the worry and inconvenience of home emergencies. A core component of our culture is to give back to the communities we serve and as part of this commitment, we are offering the HomeServe Cares Program.  This program aims to assist homeowners faced with a service emergency who meet the following criteria:

  • The homeowner does not have a service plan from HomeServe
  • The necessary funds to cover emergency home repairs and no other funding sources are available for the repairs
  • Delay in repairs will cause a serious health and safety hazard

Program Guidelines

Under HomeServe Cares, from among eligible applicants, HomeServe will arrange for emergency repairs at no cost to the homeowner through HomeServe’s network of local, licensed and qualified contractors. 

Eligibility for the HomeServe Cares Program requires completing the application form fully and meeting all the requirements specified within the application.

Not all applicants will qualify and not all qualifying applicants will receive emergency repair services.  The availability of emergency repair services for qualifying applicants will depend on overall demand for the HomeServe Cares Program, the availability and demand for HomeServe’s network of local, licensed and qualified contractors in the applicant’s neighborhood, the nature of the home repair service requested, the urgency of the Applicant’s need, the health and safety hazard presented, and HomeServe’s availability in the home’s location at the time of the Application.  Ultimately, the decision will be the sole discretion of HomeServe.

The Program will not be available in locations where HomeServe does not do business or where the Program is not in compliance with applicable state and/or local laws.

How to Apply

If you are faced with a service emergency and are interested in being considered to participate in the HomeServe Cares Program as outlined, click here to fill out the application form. Remember to click the "Submit Form" button at the bottom of the form when you are finished filling it out.

If you have any questions, please email homeservecares@homeserveusa.com.

Note: Funds are not provided. Only services for repairs or improvements to remove health and safety hazards are provided.

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