Cleveland Heights, OH
- The contractor was awesome; really helpful. Removed a branch that had fallen on our line, though it wasn't part of the covered lines. However, the actual repair we need, we have to call someone else for. I still haven't managed (after two weeks) to find the number and do that.
- The repair was not covered because it's part of the First Energy part of the lines. I thought all exterior lines on our property were covered. Only a small portion are actually part of the plan. This should be explained more clearly.
Published on: January 18 2017