- On Time and repaired problem.
Published on: February 24 2017
If your heating system fails unexpectedly, you could face long, cold winter days and nights trying to get a qualified technician. As a homeowner, you are responsible for the repair and maintenance of all the complicated parts that keep your boiler/furnace functioning.
With a repair plan from HomeServe USA, you can help protect yourself from the cost and hassle of emergency repairs. Enter your ZIP Code to find available plans in your area.
How a heating system failure can affect your home:
It can be a major inconvenience when your heating system fails and finding a qualified professional to address the problem quickly can be time consuming and costly. With an affordable repair plan from HomeServe USA, you'll get coverage you can warm up to with protection from high repair costs and access to our 24/7 hotline where you can schedule a repair for your heating system.
Exclusions apply. Enter your ZIP Code to see the Terms and Conditions.
‡HomeServe national average repair costs as of April 2013. No charge for covered repairs up to the benefit amount.
Does my homeowners insurance or local utility cover repairs to the systems around my home?
Many homeowners believe their utility companies or homeowners insurance is responsible for emergency repairs to the water, sewer, plumbing, electrical, heating and cooling systems, but the reality is that in many cases you, the homeowner, is responsible. Most basic homeowners insurance policies and local utility companies or municipalities do not cover repairs to or replacement of the major systems in and around your home.
I need a repair. What should I do?
Step 1: If you should suffer a home repair emergency after your start date that is covered by your plan, call HomeServe toll-free at 1-855-336-2465 and one of our customer service specialists will get you started on your service call.
Step 2: A local, licensed and insured technician will be dispatched to your home to make the covered repair or replacement.
Step 3: Once covered repairs are completed, you just sign a form to say you are satisfied and we pay the technician directly up to the annual benefit amount.
Who will come to my home to make the repair?
Homeowners who call with a covered emergency can rest assured that a local, licensed and insured technician will respond to the call and carry out the repair in a professional manner.
How do I cancel my plan?
You may cancel within 30 days of your start date for a full refund less any claims paid, where applicable, by calling HomeServe at 1-855-336-2465. Cancellations after the first 30 days will result in a pro-rata refund less any claims paid, where applicable.