- Had sewer problems NOT electrial as this survey states
- Reviewer left no comment
Published on: February 24 2015
Power failures or faulty wiring and electrical components can cause fire hazards and power outages. As a homeowner, you are responsible for the electrical systems inside your home and finding qualified help for emergency repairs can be time-consuming and expensive.
With a repair plan from HomeServe, you can get protection from the high cost of repairs. Coverage includes the emergency breakdown repair costs of faulty outlets or GFCI, switches, wiring or rewiring circuit to breakers, individual breakers, breaker panel or fuse boxes and junction boxes up to the annual benefit amount.
Problems with your interior electrical wiring can cause:
If an electrical breakdown happens, you need qualified help quickly to rewire faulty sections and repair switches, outlets, breaker/fuse boxes and control panels. Finding help can be difficult and time-consuming and repairs can be expensive. Lighten your load from expensive repairs with an affordable repair plan from HomeServe USA and get access to our 24/7 hotline where you can schedule a repair for your home's interior electrical wiring system.
‡HomeServe national average repair costs as of April 2013. No charge for covered repairs up to the benefit amount.
Exclusions: Failure arising from the disconnection from or interruption to the main electrical supply, resetting of circuit breakers or system controls, replacement of light bulbs, light fittings, fuses or plugs, appliances or equipment, transformers and service entrance conductors.
Responsibility: If you live in a development community with a condominium, co-op or homeowners association, your interior electrical system may not be an individual homeowner’s responsibility, so please check with your association before purchasing this coverage. If you own a residential property that has multiple units, you must purchase a service agreement for each individual unit for any one unit to be eligible.
Benefit Details: Coverage provides, up to the benefit amount, for the covered cost to repair or replace the high voltage wiring that services the interior limits of your home from, and including, the distribution panel up to the points of use that is damaged due to normal wear and tear, not accident or negligence.
Making a Service Call: Your plan starts the day your order is processed, and there is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year.
Renewal: Your coverage is based on an annual contract. Your service agreement will be automatically renewed annually at the then-current renewal price. Your coverage will remain in effect unless you call to discontinue.
Does my homeowners insurance or local utility cover repairs to the systems around my home?
Many homeowners believe their utility companies or homeowners insurance is responsible for emergency repairs to the water, sewer, plumbing, electrical, heating and cooling systems, but the reality is that in many cases you, the homeowner, is responsible. Most basic homeowners insurance policies and local utility companies or municipalities do not cover repairs to or replacement of the major systems in and around your home.
After I purchase a plan, when does my coverage begin?
Your plan starts the day your order is processed, and there is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year. This prevents service calls on pre-existing conditions and helps keep the coverage affordable.
I need a repair. What should I do?
Step 1: If you should suffer a home repair emergency after your start date that is covered by your plan, call HomeServe toll-free at 1-855-336-2465 and one of our customer service specialists will get you started on your service call.
Step 2: A local, licensed and insured technician will be dispatched to your home to make the covered repair or replacement.
Step 3: Once covered repairs are completed, you just sign a form to say you are satisfied and we pay the technician directly up to the annual benefit amount.
Who will come to my home to make the repair?
Homeowners who call with a covered emergency can rest assured that a local, licensed and insured technician will respond to the call and carry out the repair in a professional manner. Each service technician is hand selected and screened before acceptance. Screening includes verification of certification and an in-the-field evaluation.
How do I cancel my plan?
You may cancel within 30 days of your start date for a full refund less any claims paid; cancellations after the first 30 days will result in a pro-rata refund less any claims paid. Most basic homeowners insurance policies and local utility companies do not cover repair or replacement of this line. If you find you have similar coverage, you can contact us at 1-855-336-2465 to cancel and you will receive a refund of your service agreement fee, less any claims paid.
Click here to read the full cancellation policy.