- Reviewer left no comment
- I had what I thought was a true emergency (water from upstairs bathroom leaking into an electrical fixture), and it was very hard to get a response from your your service desk. I had to call back a number of time in order to get the full story (somewhere along the line they thought that the flooding was continuing and put the electrical contractor on hold which waiting for a plumber to respond). We had stopped the flow of water and were waiting for the electrician to come out and check the circuit. Each time I called I had to explain the story over again and was typically told to call back later.
Very frustrating. One the electricians did come out the service was great.
Published on: November 10 2014