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Repair Plans >> Plumbing >> Interior Plumbing & Drainage

Interior Plumbing & Drainage Repair Plan

There’s a complicated network of pipes, lines, valves and drains that make up your home’s plumbing system. All these parts can get clogged and break as they age and it's your responsibility to fix these problems. Plus, most pipes and drains sit behind your walls, making it more difficult to know when something will go wrong. When problems do occur, leaks and clogged drains need to be fixed quickly before they cause flooding and water damage to your home.

With a repair plan from HomeServe, you can get expert repairs from qualified technicians and get protection from high repair costs. Coverage includes the emergency breakdown costs of repairing or replacing drainage pipe materials, valves and other plumbing-related material, including unblocking, repair and replacement up to the annual benefit amount.

Repair Plan Benefits

  • $0 deductible
  • 24-hour repair service hotline
  • Local, licensed, and insured technicians
  • One-year guarantee on all covered repairs

Interior plumbing problems can cause:

  • burst pipes behind your walls or ceilings
  • blocked or slow shower or sink drains
  • leaking supply pipe to your water heater

Your home's complex network of pipes, lines and drains can create repair problems that are expensive to fix and are not typically covered by most basic homeowners insurance. With an affordable repair plan from HomeServe USA, you can get protection from high repair costs and access to our 24/7 hotline where you can schedule a repair for your home's interior plumbing and drainage system.

Interior Plumbing & Drainage

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What's Covered?

  • Leaking water pipes
  • Blocked and/or overflowing toilets
  • Overflowing blocked sinks
  • Broken water valves
  • Burst water service line under the property
  • Burst or blocked sewer drain under the property

HomeServe national average repair costs as of April 2013. No charge for covered repairs up to the benefit amount.

Interior Plumbing & Drainage Videos

  • Aaron Szabo shares his interior plumbing and drainage repair experience

  • Robert & Enola share their interior plumbing and drainage repair experience

Aaron Szabo shares his interior plumbing and drainage repair experience

Interior Plumbing and Drainage Coverage reviews verified by Reevoo

(8.1 out of 10)
Call Center Experience
83
Contractor/ Technician Professionalism
85
Satisfaction With the Repair
84
Overall Rating
81
Scores 8.1 out of 10 based on 161 reviews
Reviews and scores from the last 12 months.
(9 out of 10)

Nancy

Aurora, CO US
+
Everything else was good.
If you are paying a monthly fee for the insurance, you should allow the technician to locate the problem. My tech said it he couldn't look under the sink and SEE the leak, he wasn't allowed to do anything else to help find the problem. This is NOT okay. He should be allowed to find the problem and fix it.
Confirmed purchase: June 07 2014
Published on: November 02 2014
(1 out of 10)

Glenn

Tucson, Az US
+
Absolutely nothing.
Was told my turn off valve wasn't covered, nor the little black water level contraption in the toilet, and we had to have a plumber come in from Mr. Rooter who charged $300 to replace the little turn off valve. Your representative said our policy didn't cover it with you. I told her I disagreed about the valve shut off for the water attached to the toilet, but would go along with the little plastic gizmo inside where the water sits that it may not be covered. She said if she sent a technician out to see if it was covered and it wasn't, that we would have to pay for a service call. I feel very upset with your company at this point, and feel the staff doesn't know what they are doing on the phone from your call center/dispatch, after putting me on hold a couple of times, and being unsure of what she had said may not be covered. I am fed up with your company and feel I should be compensated something on your end.
Confirmed purchase: June 07 2014
Published on: November 02 2014
(10 out of 10)

Mary

Tucson/AZ US
+
Reviewer left no comment
Waiting for 3 days for the service call
Confirmed purchase: August 22 2014
Published on: November 02 2014

Important Coverage Information

Exclusions: Fittings, fixtures, water tanks, water heaters, radiators, bathroom fittings, toilets, baths, shower pans and sinks.

Eligible

  • Residential homeowner with sole responsibility for the interior plumbing and drainage system

Not Eligible

  • Residences not affixed to a permanent foundation
  • Recreational vehicles
  • Properties used for commercial purposes

Cancellation Policy

You may cancel within 30 days of your start date for a full refund; cancellations after the first 30 days will result in a pro-rata refund less any claims paid.

Read full cancellation policy >

Responsibility: If you live in a development community with a condominium, co-op or homeowners association, your interior plumbing and drainage system may not be an individual homeowner’s responsibility, so please check with your association before purchasing this coverage. If you own a residential property that has multiple units, you must purchase a service agreement for each individual unit for any one unit to be eligible.

Benefit Details: Coverage provides, up to the benefit amount, for the covered cost to repair or replace the interior plumbing and drainage system that is damaged due to normal wear and tear, not accident or negligence.

Making a Service Call: Your plan starts the day your order is processed, and there is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year.

Renewal: Your coverage is based on an annual contract. Your service agreement will be automatically renewed annually at the then-current renewal price. Your coverage will remain in effect unless you call to discontinue.

Frequently Asked Questions

Does my homeowners insurance or local utility cover repairs to the systems around my home?

Many homeowners believe their utility companies or homeowners insurance is responsible for emergency repairs to the water, sewer, plumbing, electrical, heating and cooling systems, but the reality is that in many cases you, the homeowner, is responsible. Most basic homeowners insurance policies and local utility companies or municipalities do not cover repairs to or replacement of the major systems in and around your home. Homeowners have always been responsible for these types of repairs. However, many are simply not aware. Anything that goes wrong on the your property–such as a tree root growing into a water or sewer line and obstructing it, leaks in interior plumbing pipes or a broken water heater–is typically your responsibility.

After I purchase a plan, when does my coverage begin?

Your plan starts the day your order is processed, and there is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year. This prevents service calls on pre-existing conditions and helps keep the coverage affordable.  There is no waiting period in Nevada.

I need a repair. What should I do?

Step 1: If you should suffer a home repair emergency that is covered by your plan, call HomeServe toll-free at 1-855-336-2465 and one of our customer service specialists will get you started on your claim.

Step 2: A local, licensed and insured technician will be dispatched to your home to make the covered repair or replacement.

Step 3: Once covered repairs are completed, just sign the repair form and we pay the technician directly for you up to the annual benefit.

It’s that simple!

Who will come to my home to make the repair?

Homeowners who call with a covered emergency can rest assured that a local, licensed and insured technician will respond to the call and carry out the repair in a professional manner. Each service technician is hand selected and screened before acceptance. Screening includes verification of certification and an in-the-field evaluation.

How do I cancel my plan?

You may cancel within 30 days of your start date for a full refund less any claims paid; cancellations after the first 30 days will result in a pro-rata refund less any claims paid. Most basic homeowners insurance policies and local utility companies do not cover repair or replacement of this line. If you find you have similar coverage, you can contact us at 1-855-336-2465 to cancel and you will receive a refund of your service agreement fee, less any claims paid.

Click here to read the full cancellation policy.

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