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Repair Plans >> Plumbing >> Interior Plumbing & Drainage

Interior Plumbing & Drainage Repair Plan

There’s a complicated network of pipes, lines, valves and drains that make up your home’s plumbing system. All these parts can get clogged and break as they age and it's your responsibility to fix these problems. Plus, most pipes and drains sit behind your walls, making it more difficult to know when something will go wrong. When problems do occur, leaks and clogged drains need to be fixed quickly before they cause flooding and water damage to your home.

With a repair plan from HomeServe, you can get expert repairs from qualified technicians and get protection from high repair costs. Coverage includes the emergency breakdown costs of repairing or replacing drainage pipe materials, valves and other plumbing-related material, including unblocking, repair and replacement up to the annual benefit amount.

Repair Plan Benefits

  • $0 deductible
  • 24-hour repair service hotline
  • Local, licensed, and insured technicians
  • One-year guarantee on all covered repairs

Interior plumbing problems can cause:

  • burst pipes behind your walls or ceilings
  • blocked or slow shower or sink drains
  • leaking supply pipe to your water heater

Your home's complex network of pipes, lines and drains can create repair problems that are expensive to fix and are not typically covered by most basic homeowners insurance. With an affordable repair plan from HomeServe USA, you can get protection from high repair costs and access to our 24/7 hotline where you can schedule a repair for your home's interior plumbing and drainage system.

Interior Plumbing & Drainage

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What's Covered?

  • Leaking water pipes
  • Blocked and/or overflowing toilets
  • Overflowing blocked sinks
  • Broken water valves
  • Burst water service line under the property
  • Burst or blocked sewer drain under the property

HomeServe national average repair costs as of April 2013. No charge for covered repairs up to the benefit amount.

Interior Plumbing & Drainage Videos

  • Aaron Szabo shares his interior plumbing and drainage repair experience

  • Robert & Enola share their interior plumbing and drainage repair experience

Aaron Szabo shares his interior plumbing and drainage repair experience

Interior Plumbing and Drainage Coverage reviews verified by Reevoo

(8.0 out of 10)
Call Center Experience
86
Contractor/ Technician Professionalism
88
Satisfaction With the Repair
86
Overall Rating
80
Scores 8.0 out of 10 based on 49 reviews
Reviews and scores from the last 12 months.
(8 out of 10)

Jesse

Denver Colorado US
+
Thank you for sending out a knowledgable plummer, he did a good job!
Reviewer left no comment
Confirmed purchase: November 07 2014
Published on: December 29 2014
(5 out of 10)

Nathaniel

US
+
I have call several times to have my basement toilet fix and I have not received services.
The last time was the last weekend.
Reviewer left no comment
Confirmed purchase: August 19 2014
Published on: December 14 2014
(1 out of 10)

John

US
+
Reviewer left no comment
Was not able to get any satisfactory information about our problems. Home Serve does not cover that, etc. They asked us to limit ourselves to companies they select, but we already have long-standing relations with local companies. We have thus cancelled all our policies with Home Serve, because they could not meet our needs.
Confirmed purchase: November 01 2014
Published on: December 14 2014

Important Coverage Information

Exclusions: Fittings, fixtures, water tanks, water heaters, radiators, bathroom fittings, toilets, baths, shower pans and sinks.

Eligible

  • Residential homeowner with sole responsibility for the interior plumbing and drainage system

Not Eligible

  • Residences not affixed to a permanent foundation
  • Recreational vehicles
  • Properties used for commercial purposes

Cancellation Policy

You may cancel within 30 days of your start date for a full refund; cancellations after the first 30 days will result in a pro-rata refund less any claims paid.

Read full cancellation policy >

Responsibility: If you live in a development community with a condominium, co-op or homeowners association, your interior plumbing and drainage system may not be an individual homeowner’s responsibility, so please check with your association before purchasing this coverage. If you own a residential property that has multiple units, you must purchase a service agreement for each individual unit for any one unit to be eligible.

Benefit Details: Coverage provides, up to the benefit amount, for the covered cost to repair or replace the interior plumbing and drainage system that is damaged due to normal wear and tear, not accident or negligence.

Making a Service Call: Your plan starts the day your order is processed, and there is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year.

Renewal: Your coverage is based on an annual contract. Your service agreement will be automatically renewed annually at the then-current renewal price. Your coverage will remain in effect unless you call to discontinue.

Frequently Asked Questions

Does my homeowners insurance or local utility cover repairs to the systems around my home?

Many homeowners believe their utility companies or homeowners insurance is responsible for emergency repairs to the water, sewer, plumbing, electrical, heating and cooling systems, but the reality is that in many cases you, the homeowner, is responsible. Most basic homeowners insurance policies and local utility companies or municipalities do not cover repairs to or replacement of the major systems in and around your home. Homeowners have always been responsible for these types of repairs. However, many are simply not aware. Anything that goes wrong on the your property–such as a tree root growing into a water or sewer line and obstructing it, leaks in interior plumbing pipes or a broken water heater–is typically your responsibility.

After I purchase a plan, when does my coverage begin?

Your plan starts the day your order is processed, and there is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year. This prevents service calls on pre-existing conditions and helps keep the coverage affordable.

I need a repair. What should I do?

Step 1: If you should suffer a home repair emergency after your start date that is covered by your plan, call HomeServe toll-free at 1-855-336-2465 and one of our customer service specialists will get you started on your service call.

Step 2: A local, licensed and insured technician will be dispatched to your home to make the covered repair or replacement.

Step 3: Once covered repairs are completed, you just sign a form to say you are satisfied and we pay the technician directly up to the annual benefit amount.

Who will come to my home to make the repair?

Homeowners who call with a covered emergency can rest assured that a local, licensed and insured technician will respond to the call and carry out the repair in a professional manner.

How do I cancel my plan?

You may cancel within 30 days of your start date for a full refund less any claims paid, where applicable, by calling HomeServe at 1-855-336-2465. Cancellations after the first 30 days will result in a pro-rata refund less any claims paid, where applicable.

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