Sewer/Septic Line Coverage
 
Exterior Sewer/Septic Service Line Plus Protection

The buried sewer/septic line on your property that carries waste away from your home can age, crack or leak due to simple wear and tear, tree roots or shifting ground. This line can also get blocked and cause waste water to backup into your home. Most basic homeowners insurance doesn't cover repairs to this line and as a homeowner, you could face expensive repair or replacement costs.

With a repair plan from HomeServe, you can get protection from time-consuming and expensive repairs. Exterior Sewer/Septic Service Line Plus Protection includes the emergency breakdown costs of repairing a clogged sewer line, collapsed sewer line section and/or a clogged septic line up to the service call amount.

ONLY $9.99/month
 

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Your plan includes:

  • $12,000 annual benefit amount
  • 30-day wait period with a money-back guarantee
  • Multiple service calls
  • Basic property restoration, hotel costs up to $1,250 and kennel costs up to $500 for pets should you have to temporarily relocate while repairs are made

Terms & Conditions

If your sewer/septic line fails, it can cause:

  • clogged/backed up drains inside your home
  • sewage flooding in your basement
  • sewage backed up in your yard

As a sewer/septic line ages, it becomes even more likely to leak, clog or break. Be ready for the unexpected with a repair plan from HomeServe USA and keep what’s underground covered with access to our 24/7 hotline where you can schedule a repair for your exterior sewer/septic line.

What's Covered?

For only $9.99/month, your plan covers:
  • Locating the blockage or collapse
  • Excavation to expose pipe
  • Pipe replacement or repair
  • Repair or replacement of seals and joints
  • Unblocking
  • Fitting external valves
  • Fusing
  • Welding
  • Pipe cutting
  • Backfilling of areas disturbed by repairs

Exclusions apply. See Terms & Conditions.  

 
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National average repair costs as of January 2016. No charge for covered repairs up to your annual benefit amount.

Exterior Sewer/Septic Line Videos

  • Maryam shares her sewer line repair experience

  • Learn more about Sewer/Septic Line repair plans from HomeServe

Maryam shares her sewer line repair experience

Sewer/Septic Line Coverage reviews verified by reevooReevoo

(8.5 out of 10)
Call Center Experience
8.7
Contractor/ Technician Professionalism
8.8
Satisfaction With the Repair
8.6
Overall Rating
8.5
Scores 8.5 out of 10 based on 1905 reviews
(8 out of 10)

Bonnie

Overland Park Kansas US
+
The technicians were thorough and polite and prompt
The first call the girl I talked with did not record the information called back in two hours had to say all the same the man researched and called back at five in morning saying he had to make a new order never found the first the technicians called at7:30 and came by 8:00 so yeah technicians responded well
Confirmed purchase: April 29 2017
Published on: June 03 2017
(1 out of 10)

Charles

US
+
Believe I already made this survey
No
Confirmed purchase: May 04 2017
Published on: June 01 2017
(1 out of 10)

Richard

Cuyahoga Falls, OH US
+
None
The two young men the company sent were not given the correct information in their work order. They just looked at us with blank looks when we informed them that the next step in identifying the problem is to jackhammer through the basement bathroom floor in order to view the plumbing in question. We asked them to leave without doing anything as they seemed clueless.
Confirmed purchase: April 25 2017
Published on: May 28 2017

Important Coverage Information

Exclusions: Septic tanks; leaching fields; any non-conforming drain line, such as a basement or storm drain; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.

Eligible

  • An owner of both a residential home permanently secured to the ground and the land it is located on
  • Residential homeowner with sole responsibility for the exterior sewer/septic service line

Not Eligible

  • Recreational vehicles or homes on wheels and properties used for commercial purposes are not eligible for coverage.
  • If you are aware of any pre-existing conditions, defects or deficiencies with your exterior sewer/septic line, or have had any roots removed from your exterior sewer/septic line prior to enrollment

30 Day Money Back Guarantee

You may cancel within 30 days of your start date for a full refund (or less any claims paid where applicable). See Terms & Conditions for full details.

Eligibility: An owner of both a residential home permanently secured to the ground and the land it is located on may be eligible for coverage. Recreational vehicles or homes on wheels and properties used for commercial purposes are not eligible for coverage. Your property is not eligible if you are aware of any pre-existing conditions, defects or deficiencies with your exterior sewer/septic line, or have had any roots removed from your exterior sewer/septic line prior to enrollment. If you live in a development community with a condominium, co-op or homeowners association, your exterior sewer/septic line may not be an individual homeowner's responsibility, so please check with your association before accepting this coverage. Benefit Details: Coverage provides, up to the benefit amount, for the covered cost to repair or replace a leaking or permanently blocked sewer or septic line, for which you have sole responsibility, that takes wastewater away from the external wall of your home up to your utility's responsibility, or septic line that takes wastewater away from the external wall of your home up to the point of connection to the septic tank on your property, that is damaged due to normal wear and tear, not accident or negligence. In addition, we will arrange and pay for the repair or replacement of non-functioning grinder pumps. Not covered: Septic tanks; leaching fields; any non-conforming drain line, such as a basement or storm drain; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply. Making a Service Call: Your plan starts the day your order is processed, and there is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year. Upon renewal (if applicable), you will not be subject to a waiting period. Cancellation: You may cancel within 30 days of your start date for a full refund (or less any claims paid if cancelled at any time after renewal, where applicable). Cancellations after the first 30 days will be effective at the end of the then-current billing month, and you will be entitled to a pro-rata refund less any claims paid (where applicable). Most basic homeowners insurance policies do not cover repair or replacement of this line. If you find you have similar coverage, you can contact Home Emergency Insurance Solutions to cancel and you will receive a refund of your service agreement fee less any claims paid (where applicable). Renewal: Your coverage is based on an annual contract. Regardless of the payment frequency you select, your service agreement will be automatically renewed annually on the same payment terms you selected at the then-current renewal.

Frequently Asked Questions

What should I know about this coverage?

What's covered: Coverage provides, up to the benefit amount, for the covered cost to repair or replace a leaking or permanently blocked sewer or septic line, for which you have sole responsibility, that takes wastewater away from the external wall of your home up to your utility's responsibility, or septic line that takes wastewater away from the external wall of your home up to the point of connection to the septic tank on your property, that is damaged due to normal wear and tear, not accident or negligence. In addition, we will arrange and pay for the repair or replacement of non-functioning grinder pumps.
Not covered: Septic tanks; leaching fields; any non-conforming drain line, such as a basement or storm drain; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.

Who is Home Emergency Insurance Solutions?

Home Emergency Insurance Solutions is an independent company providing emergency home repair services and protection solutions to homeowners. Accredited by the Better Business Bureau, Home Emergency Insurance Solutions protects over 2 million homeowners in the US and Canada and provides emergency repair plans through partners, utility companies, municipalities and directly to consumers.

Why did Dublin San Ramon Services District select Home Emergency Insurance Solutions?

Your home’s plumbing connects to the public water and waste water systems through your privately owned service lines. As a homeowner, you are responsible for the water service line that brings fresh water into your home from the water meter to the point of entry into your home and the sewer line that carries wastewater away from the outside foundation wall to the Dublin San Ramon Services District’s connection.

That is why Dublin San Ramon Services District has selected Home Emergency Insurance Solutions to offer optional, yet affordable, repair plans gainst costly and inconvenient repairs to your exterior water service line. HomeServe is currently offering a program to cover water line repairs and is developing a program for future sewer line coverage.

If I'm a Dublin San Ramon Services District customer, will Home Emergency Insurance Solutions charges show up on my Dublin San Ramon Services District bill?

No. Customers who sign up for these services will be billed directly by Home Emergency Insurance Solutions.

Does my homeowners insurance or local utility cover repairs to the systems around my home?

Many homeowners believe their utility companies or homeowners insurance is responsible for emergency repairs to the water, sewer, plumbing, electrical, heating and cooling systems, but the reality is that in many cases you, the homeowner, is responsible. Most basic homeowners insurance policies and local utility companies or municipalities do not cover repairs to or replacement of the major systems in and around your home. 

After I purchase a plan, when does my coverage begin?

Your plan starts the day your order is processed, and there is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year. This prevents service calls on pre-existing conditions and helps keep the coverage affordable.

I need a repair. What should I do?

Step 1: If you should suffer a home repair emergency after your start date that is covered by your plan, call Home Emergency Insurance Solutions toll-free at 1-855-321-9859 and one of our customer service specialists will get you started on your service call.

Step 2: A local, licensed and insured technician will be dispatched to your home to make the covered repair or replacement.

Step 3: Once covered repairs are completed, you just sign a form to say you are satisfied and we pay the technician directly up to the annual benefit amount.

Who will come to my home to make the repair?

Homeowners who call with a covered emergency can rest assured that a local, licensed and insured technician will respond to the call and carry out the repair in a professional manner.

How do I cancel my plan?

You may cancel within 30 days of your start date for a full refund less any claims paid, where applicable, by calling Home Emergency Insurance Solutions at 1-855-321-9859. Cancellations after the first 30 days will result in a pro-rata refund less any claims paid, where applicable.

Home Emergency Insurance Solutions, California License #0F79326, with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from Dublin San Ramon Services District, and offers and administers this optional home protection plan as an authorized representative of AMT Home Protection Company, 2200 Highway 121, Suite 100, Bedford, TX 76021, the protection plan issuer. Your choice of whether to participate in this plan will not affect the price, availability or terms of service from Dublin San Ramon Services District.

ONLY $9.99/month

Exterior Sewer/Septic Service Line Plus Protection

 

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$20 Cash Back Offer:
- Valid for customers of FirstEnergy Operating Companies only
- Valid for each successful enrollment in a new plan
- $20 cash back will be paid for the first-time purchase of each new plan only
- It will take approximately 4-6 weeks for each Cash Back Offer to be processed after a successful enrollment