"HomeServe today announces the further expansion of its operations and the development of its business by completing the previously announced acquisition of National Grid Energy Services LLC’ (NGES) service contract business, an unregulated subsidiary of National Grid. The acquisition significantly expands the business, adding over 196,000 customers and 339,000 contracts to its existing 626,000 customers and 827,000 contracts.
HomeServe also entered into a marketing agreement with National Grid USA to use the National Grid Energy Services name. This allows HomeServe to use the National Grid Energy Services brand to market home assistance policies to over 5 m households across National Grid’s US service area. The agreement allows us to continue to develop our service business and significantly increases our footprint
of households in the US to over 20 million.
Jonathan King, HomeServe USA Chief Executive Officer, said: “This is a transformational acquisition for HomeServe, bringing us a long term marketing opportunity to over 5m households, a significant increase in customers and contracts and a high quality group of employees. It accelerates our growth in the US and further establishes us as the leading provider of home emergency solutions to utility
customers with over 1.1 million contracts.”
The NGES Service Contract Business provides heating, cooling and water heater maintenance services to customers across Massachusetts, New Hampshire, New York and Rhode Island.
Charlie Connell, NGES Vice President commented, “We want our customers to know that this transaction will be transparent for them and will not alter the service they’ve received from National Grid Energy Services. HomeServe’s core business is the provision of the same types of service as National Grid Energy Services, and they have a long successful track record of providing quality appliance service to
millions of customers in the US and Europe.”
Connell added that the sale does not involve, nor does it affect National Grid’s regulated electricity and natural gas delivery businesses that serve customers in New England and New York, and that it enables National Grid to sharpen its focus on its core energy delivery business."