The cost of unexpected home utility repairs can be hard on a budget and stressful – as your customers try to find reputable, qualified contractor who will perform the job at a fair price.  And often, when finding themselves in this difficult situation, they turn to you – the utility or municipality – for help. A partnership with HomeServe can provide you with a turnkey solution that improves customer engagement – and satisfaction.

Partner With Us


As a HomeServe partner, you can offer your customers a suite of low-cost plans that cover the cost of repairs with access to a qualified, vetted contractor network. With one phone call your customers are on the path to a fast, easy solution to their repair problem — all without deductibles. Offering these important products to your customers helps strengthen your relationship - and that translates into improved customer satisfaction and community relations.

How It Works
We take care of every aspect of the program for you. Our experienced team prepares custom-tailored communications that are true to your brand and speak directly to your customers. Once you approve the communications, we print and distribute them to your customer base at no cost to you. We even manage and route emergency service calls through our 24/7/365 repair hotline, and dispatch jobs to local, licensed and insured technicians to make repairs.

Why Partner With HomeServe?

  • Industry Leader
  • Customer Education
  • Award-winning customer service
  • Quality repair network
  • Ancillary revenue

Learn More
Want to learn more about HomeServe and how our plans can increase customer satisfaction for your utility or municipality? Schedule a meeting with one of our regional representatives to learn more. We can walk you through the program and help you customize a home repair service program for your customers.

Call: 1-484-241-7285


Mail: Business Development
HomeServe USA
601 Merritt 7
Norwalk, CT 06851

Visit HomeServe Water Insider and HomeServe Energy Insider

Our Valued Partners

To view the current partners of HomeServe USA, please click the button below:

Innovative Products

Our suite of water and energy products offer comprehensive yet affordable coverage without deductibles or call-out fees.

  • Exterior Water Service Line
    Repairs or replacement of the home’s exterior fresh water line including locating, excavating and repairing leaks as well as replacing the pipe segments.
  • Exterior Sewer/Septic Line
    Repairs or replacement of a clogged sewer line, collapsed sewer line section and/or a clogged septic line.
  • Interior Plumbing & Drainage
    Repairs, replacement or unblocking of internal plumbing pipe materials, valves and other plumbing-related materials.
  • Interior Electrical Wiring
    Repairs or replacement of faulty outlets or GFCI, wiring or rewiring circuit to breakers, individual breakers, breaker panel or fuse boxes and junction boxes.
  • Exterior Electrical Wiring
    Repairs to the weather head, insulator, riser, meter base, service entrance conductor and underground service lines (for underground setups).
  • Heating System Repair
    Covers most major parts of a central natural gas or propane, forced-air or circulating hot water heating system.
  • Cooling System Repair
    Covers most major components of an electric central air conditioning system.
  • Water Heater Repair & Replacement
    Repairs or replacement for most major parts of tank-based and electric, natural gas and propane water heaters.
  • Interior & Exterior Gas Line
    Repairs of interior gas lines, from the point of entrance into the home to the shutoff valve at each gas appliance and the natural gas plumbing supply line outside the home.
  • Custom features that can also be included in your program:
    • Leak Detection: The contractor reviews a checklist with the homeowner to assess any issues with faucets and pipes to make them aware of any updates or fixes that might need to be addressed.
    • Water Loss Rebates: Conservation feature that provides protection against excessive water bills, and costs only a couple extra dollars a month.
    • Inflow and Infiltration: Addition to the sewer line product that allows for smoke testing to see if any root infiltration or soil shifting has damaged lines.
    • Multi-Family Dwelling Units: Covered by HomeServe products, not typically covered by other providers.

Partner Testimonials

Our partners enjoy many benefits that come with a shared business relationship with HomeServe USA. From connecting their customers to a robust contractor network, excellent customer service resources and affordable coverage, partnering with HomeServe makes sense in every way. But don't take our word for it.

Hear directly from our partners to learn why they do business with HomeServe USA.

More about your industry

Take a deep dive into the water and energy industry and visit our two utility-focused sites, HomeServe Water Energy Insider. You’ll find insight through articles, videos and more on topics like customer satisfaction and repair solutions.

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