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Repair Plans >> Heating & Cooling >> Water Heater

Water Heater Repair Plan

You depend on hot water for showering, washing and laundry. Problems with your water heater can be a major inconvenience and finding a qualified professional can be time-consuming and costly. As a homeowner, it is your responsibility to pay for repairs to your water heater.

With a repair plan from HomeServe USA, you can help protect yourself from the cost and hassle of emergency water heater repairs. Enter your ZIP Code to find available plans in your area.

Repair Plan Benefits

  • $0 deductible
  • 24-hour repair service hotline
  • Local, licensed, and insured technicians
  • One-year guarantee on all covered repairs

Problems with your hot water heater can cause:

  • hot water to run out too quickly
  • no hot water for showering or washing
  • noise and odor due to sediment build-up

It can be a major inconvenience when your water heater fails and finding a qualified professional to address the problem quickly can be time consuming and costly. Stay in hot water with an affordable repair plan from HomeServe USA and get protection from high repair costs and access to our 24/7 hotline where you can schedule a repair for your water heater.

Water Heater

Instant Quotes

What's Covered?

 

Gas Water Heater:

  • Burner supply tube and assembly
  • Drain and gas valves
  • Main burner
  • Pilot light
  • Temperature control
  • Thermocouple
  • T/P relief valve

Electric Water Heater:

  • Drain valve
  • Lower and upper thermostat
  • Lower and upper element
  • T/P relief valve

Exclusions apply. Enter your ZIP Code to see the Terms and Conditions.

National average repair costs as of January 2016. No charge for covered repairs up to the benefit amount.

Water Heater Videos

  • The Martinez family shares their water heater replacement experience

The Martinez family shares their water heater replacement experience

Water Heater Repair Plan reviews verified by reevooReevoo

(8.8 out of 10)
Call Center Experience
8.9
Contractor/ Technician Professionalism
9.1
Satisfaction With the Repair
8.9
Overall Rating
8.8
Scores 8.8 out of 10 based on 2234 reviews
(1 out of 10)

Sharon L

US
+
Reviewer left no comment
We didn't like any of it!! You talk about being screwed, he thought he would but we know about water heaters and things like that. My husband is a retired contractor. The guy told us that it would cost us $850.00 over the $1ooo. Insurance policy!!!! We told him NO. We are pretty darned upset to be have been paying for this so called Ins. for so many years and not being any good. I wonder how many people you have ripped off! We have told everyone about our "Experience" !! We are on social security, so that $31 a month I have been paying for all these little "Ins." policys, I could have used to pay on medicine or food!!!!
Confirmed purchase: April 09 2017
Published on: May 17 2017
(8 out of 10)

Tim

PA US
+
The call center operator was very professional and courteous and explained the process very well.
The plumber that was sent out to my house. I had a shelf of scrap wood on the wall near the water heater. The plumber knocked into it with his shoulder and knocked the wood onto the floor. He did not even bother to clean it up or even let my daughter, who was home when he came out, know what had happened. She heard the commotion and saw what happened after he left but nothing was said to her about it. No apology or effort to clean up the mess.

The water heater needed to be replaced so no repair was made.
Confirmed purchase: April 09 2017
Published on: May 11 2017

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Frequently Asked Questions

Does my homeowners insurance or local utility cover repairs to the systems around my home?

Many homeowners believe their utility companies or homeowners insurance is responsible for emergency repairs to the water, sewer, plumbing, electrical, heating and cooling systems, but the reality is that in many cases you, the homeowner, is responsible. Most basic homeowners insurance policies and local utility companies or municipalities do not cover repairs to or replacement of the major systems in and around your home. 

I need a repair. What should I do?

Step 1: If you should suffer a home repair emergency after your start date that is covered by your plan, call HomeServe toll-free at 1-855-336-2465 and one of our customer service specialists will get you started on your service call.

Step 2: A local, licensed and insured technician will be dispatched to your home to make the covered repair or replacement.

Step 3: Once covered repairs are completed, you just sign a form to say you are satisfied and we pay the technician directly up to the annual benefit amount.

Who will come to my home to make the repair?

Homeowners who call with a covered emergency can rest assured that a local, licensed and insured technician will respond to the call and carry out the repair in a professional manner.

How do I cancel my plan?

You may cancel within 30 days of your start date for a full refund less any claims paid, where applicable, by calling HomeServe at 1-855-336-2465. Cancellations after the first 30 days will result in a pro-rata refund less any claims paid, where applicable.

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$20 Cash Back Offer:
- Valid for customers of FirstEnergy Operating Companies only
- Valid for each successful enrollment in a new plan
- $20 cash back will be paid for the first-time purchase of each new plan only
- It will take approximately 4-6 weeks for each Cash Back Offer to be processed after a successful enrollment