Oak Park, MI
- Reviewer left no comment
- the plan did not cover the charge.I had $ $380 out of pocket expenses to pay,and there were other problems as well
Published on: April 21 2017
You depend on hot water for showering, washing and laundry. Problems with your water heater can be a major inconvenience and finding a qualified professional can be time-consuming and costly. As a homeowner, it is your responsibility to pay for repairs to your water heater.
With a repair plan from HomeServe USA, you can help protect yourself from the cost and hassle of emergency water heater repairs. Enter your ZIP Code to find available plans in your area.
Problems with your hot water heater can cause:
It can be a major inconvenience when your water heater fails and finding a qualified professional to address the problem quickly can be time consuming and costly. Stay in hot water with an affordable repair plan from HomeServe USA and get protection from high repair costs and access to our 24/7 hotline where you can schedule a repair for your water heater.
Gas Water Heater:
Electric Water Heater:
Exclusions apply. Enter your ZIP Code to see the Terms and Conditions.
‡National average repair costs as of January 2016. No charge for covered repairs up to the benefit amount.
Does my homeowners insurance or local utility cover repairs to the systems around my home?
Many homeowners believe their utility companies or homeowners insurance is responsible for emergency repairs to the water, sewer, plumbing, electrical, heating and cooling systems, but the reality is that in many cases you, the homeowner, is responsible. Most basic homeowners insurance policies and local utility companies or municipalities do not cover repairs to or replacement of the major systems in and around your home.
I need a repair. What should I do?
Step 1: If you should suffer a home repair emergency after your start date that is covered by your plan, call HomeServe toll-free at 1-855-336-2465 and one of our customer service specialists will get you started on your service call.
Step 2: A local, licensed and insured technician will be dispatched to your home to make the covered repair or replacement.
Step 3: Once covered repairs are completed, you just sign a form to say you are satisfied and we pay the technician directly up to the annual benefit amount.
Who will come to my home to make the repair?
Homeowners who call with a covered emergency can rest assured that a local, licensed and insured technician will respond to the call and carry out the repair in a professional manner.
How do I cancel my plan?
You may cancel within 30 days of your start date for a full refund less any claims paid, where applicable, by calling HomeServe at 1-855-336-2465. Cancellations after the first 30 days will result in a pro-rata refund less any claims paid, where applicable.