At HomeServe, our mission is simple: To free our customers from the worry and inconvenience of home emergency repairs. And since 2003 we’ve been doing just that. We provide homeowners across the country with affordable home emergency repair plans that offer protection from the high cost of repair bills and provide help for home emergency repairs, all with just one phone call.
HomeServe is an independent provider of home repair service plans. For over a decade, we have protected homeowners against the expense and inconvenience of water, sewer, electrical, heating, cooling and other home emergencies by providing affordable coverage and quality service. HomeServe, a Better Business Bureau Accredited Business, serves over 3 million homeowners in the U.S. and Canada and dedicates itself to being a customer-focused company providing best-in-class emergency repair plans through leading utility partners and directly to consumers.
We protect homeowners from the high cost and hassle of emergency home repairs with repair service plans that cover parts and labor to repair critical electrical, gas, heating, cooling and water systems. These affordable plans provide repair service in an emergency through our 24/7 repair hotline by local, licensed, and insured technicians with $0 deductible and a one-year guarantee on all covered repairs.
Our customer surveys have shown that the majority of homeowners are unaware of what their responsibilities are regarding the maintenance and repair of their water and sewer laterals. For example, many homeowners assume their local utility covers the water pipe that runs from the street to their home. Typically, this is not the case. If a service line breaks the homeowner is responsible for the repairs, which could range from $3,000 to $10,000 or more, and according to CNN Money, 64% of consumers do not have $1,000 on hand to cover an unexpected home repair.