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Water Heater
 
Water Heater Repair and Replacement Plan ($1,000 Coverage)
You depend on hot water for showering, washing and laundry. Problems with your water heater can be a major inconvenience and finding a qualified professional can be time-consuming and costly. As a homeowner, it is your responsibility to pay for repairs to your water heater.

With a repair plan from HomeServe USA, you can get coverage that offers protection from the high costs of water heater repairs. Water Heater Repair and Replacement Plan ($1,000 Coverage) provides, up to the benefit amount, for the covered cost to repair or replace a tank-based electric, natural gas or propane water heater that is damaged due to normal wear and tear, not accident or negligence. Plus, if your water heater can't be repaired, the balance of your benefit amount can be applied to a like-for-like replacement.

The price includes a $.50 instant rebate per month for your first year.

ONLY $6.99/month
 

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Your plan includes:

  • $1,000 annual benefit amount
  • 30-day wait period with a money-back guarantee
  • 90-day wait period for replacement
  • Multiple service calls

Terms & Conditions

Problems with your hot water heater can cause:

  • hot water to run out too quickly
  • no hot water for showering or washing
  • noise and odor due to sediment build-up

It can be a major inconvenience when your water heater fails and finding a qualified professional to address the problem quickly can be time consuming and costly. Stay in hot water with an affordable repair plan from HomeServe USA and get protection from high repair costs and access to our 24/7 hotline where you can schedule a repair for your water heater.

What's Covered?

For only $6.99/month, your plan covers:

Gas Water Heater:

  • Burner supply tube and assembly
  • Drain and gas valves
  • Pilot light
  • Temperature control
  • Thermocouple
  • T/P relief valve
  • Main burner

Electric Water Heater:

  • Drain valve
  • Lower and upper thermostat
  • Lower and upper element
  • T/P relief valve

Exclusions apply. See Terms & Conditions.  

 
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If the contractor determines your water heater cannot be repaired, the balance of your $1,000 annual limit can be applied to a unit most similar in capacity and/or functionality. National average repair costs as of January 2016. No charge for covered repairs up to your annual benefit amount. There is a 90-day waiting period for water heater replacement.

Water Heater Repair and Replacement Plus Videos

  • The Martinez family shares their water heater replacement experience

The Martinez family shares their water heater replacement experience

Important Coverage Information

Exclusions: Exhaust venting, jacket and interior doors, expansion tanks, supply and delivery water piping other than flexible, and electrical service wiring; damage from restricted lines or as a result of water pressure in excess of 80 P.S.I.; costs associated with making space suitable for installation when the replacement unit does not fit in the existing space; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.

Eligible

  • Residential homeowner with sole responsibility for the electric, natural gas or propane water heater.
  • An owner of both a residential home permanently secured to the ground and the land it is located on

Not Eligible

  • Recreational vehicles or homes on wheels and properties used for commercial
  • If you are aware of any pre-existing conditions, defects or deficiencies with your water heater, or if you have a commercial grade, larger than 100 gallon, tankless, solar, geothermal, oil, hanging or combination home heating/domestic hot water unit

30 Day Money Back Guarantee

You may cancel within 30 days of your start date for a full refund (or less any claims paid where applicable). See Terms & Conditions for full details.

Eligibility: You must be the owner of a residential home permanently secured to the ground. Recreational vehicles or homes on wheels and properties used for commercial purposes are not eligible for coverage. Your property is not eligible if you are aware of any pre-existing conditions, defects or deficiencies with your water heater prior to enrollment, or have a commercial grade, larger than 100 gallon, tankless, solar, geothermal, oil, hanging or combination home heating/domestic hot water unit. Water heaters that are shared with any third party or are covered by a homeowners', condominium or like association are not eligible. If you own a residence that has multiple water heaters, you must purchase a service agreement for each individual water heater for any one water heater to be eligible. Benefit Details: Coverage provides, up to the benefit amount, for the covered cost to repair or replace an electric, natural gas or propane water heater, for which you have sole responsibility, that is damaged due to normal wear and tear, not accident or negligence. If your water heater is deemed beyond repair, you can apply the balance of your benefit amount to a unit most similar in capacity and/or functionality. Not covered: Exhaust venting, jacket and interior doors, expansion tanks, supply and delivery water piping other than flexible, and electrical service wiring; damage from restricted lines or as a result of water pressure in excess of 80 P.S.I.; costs associated with making space suitable for installation when the replacement unit does not fit in the existing space; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply. Making a Service Call: Your plan starts the day your order is processed, and there is an initial 30-day waiting period before you can make a repair service call, giving you 11 months of coverage during the first year. There is a 90-day waiting period before you can make a replacement service call. Upon renewal/reactivation (if applicable), you will not be subject to a waiting period. Cancellation: You may cancel within 30 days of your start date for a full refund (or less any claims paid if cancelled at any time after renewal/reactivation, where applicable). If you cancel after the first 30 days you will be entitled to a refund of 90% of the unearned pro-rata price less any claims paid (where applicable). You may also contact HomeServe to cancel if you find your utility or municipality provides similar coverage to you at no charge, and you will receive a refund less any claims paid (where applicable). Renewal: Your coverage is based on an annual contract and is billed on a monthly basis through your utility bill, described as Water Protection Plan. Your service agreement will be automatically renewed annually on the same payment terms you selected at the then-current renewal price. Once enrolled, your full Terms and Conditions including complete coverage details and exclusions, warranties and disclaimers will also be sent to you. FPLES is an unregulated subsidiary of FPL. This optional Water Heater Repair and Replacement Plan is offered by FPLES and not FPL, and is administered by HomeServe, as an authorized representative of the service contract provider, ServicePlan of Florida, Inc. HomeServe is an independent company, separate from FPLES.

Frequently Asked Questions

What should I know about this coverage?

What's covered: Coverage provides, up to the benefit amount, for the covered cost to repair or replace an electric, natural gas or propane water heater, for which you have sole responsibility, that is damaged due to normal wear and tear, not accident or negligence. If your water heater is deemed beyond repair, you can apply the balance of your benefit amount to a unit most similar in capacity and/or functionality.
Not covered: Exhaust venting, jacket and interior doors, expansion tanks, supply and delivery water piping other than flexible, and electrical service wiring; damage from restricted lines or as a result of water pressure in excess of 80 P.S.I.; costs associated with making space suitable for installation when the replacement unit does not fit in the existing space; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.

Who is HomeServe?

HomeServe is an independent company providing emergency home repair services and protection solutions to homeowners across the U.S. Accredited by the Better Business Bureau, HomeServe protects over 3 million homeowners in the US and Canada and provides emergency repair plans through partners, utility companies, municipalities and directly to consumers.

What quality of repair can I expect?

Local, licensed and insured plumbers perform all covered repairs, which are guaranteed against defects in materials and workmanship for one year.

What is the term of my service agreement?

Your coverage is based on an annual contract and is billed on a monthly basis through your utility bill, described as Water Protection Plan. Your service agreement will be automatically renewed annually at the then-current renewal price. 

What is the cancellation policy?

You may cancel within 30 days of your start date for a full refund (or less any claims paid if cancelled at any time after renewal/reactivation, where applicable). If you cancel after the first 30 days you will be entitled to a refund of 90% of the unearned pro-rata price less any claims paid (where applicable). You may also contact HomeServe to cancel if you find your utility or municipality provides similar coverage to you at no charge, and you will receive a refund less any claims paid (where applicable).

This optional coverage is offered by FPL Energy Services, Inc. (FPLES), Florida license #E099597, and not Florida Power & Light Company (FPL). FPLES is an unregulated subsidiary of FPL. The coverage is administered by HomeServe USA Repair Management (Florida) Corp. ("HomeServe"), Florida License #W220985, with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851. The coverage is provided by ServicePlan of Florida, Inc., Home Warranty Assoc. #70033, 175 West Jackson Blvd., Chicago, IL 60604. FPLES, HomeServe and ServicePlan of Florida, Inc. are each separate and independent companies. This service plan is not provided by your local electric or water utility.

Disclosure/Rebate Schedule: HomeServe USA Repair Management (Florida) Corp. (HSRMF) will offer the purchasers of the following home service contracts (sold in connection with HSRMF's relationship with FPL Energy Services) an instant rebate for these home warranty products provided by ServicePlan of Florida, Inc. Cooling System Plans: For the cooling system plan which covers heat pumps, HSRMF will be rebating a portion of its sales commission in the amount of $14.99 per month for one year, or 50% of the cost of the plan. For the cooling system plan which covers heat pumps and provides an annual tune up, HSRMF will be rebating a portion of its sales commission in the amount of $18.99 per month for one year, or 50% of the cost of the plan.

Other Plans: HSRMF will be rebating a portion of its sales commission in the amount of $.50 per month for one year for: Water Service Line Coverage, Sewer Septic Line Coverage, Internal Plumbing and Drainage Coverage, Water Heater Coverages. Customers will realize these rebates in the form of a reduced price in the first year for their cooling system coverage plan. The amount of and the availability of the rebate will by no means depend upon the age, sex, place of residence, race, nationality, ethnic origin, marital status, or occupation of the consumer. The rebate will be available to all customers purchasing this coverage.

ONLY $6.99/month

Water Heater Repair and Replacement Plan ($1,000 Coverage)

 

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Disclosure/Rebate Schedule

HomeServe USA Repair Management (Florida) Corp. (HSRMF) will offer the purchasers of the following home service contracts (sold in connection with HSRMF’s relationship with FPL Energy Services) an instant rebate for these home warranty products provided by ServicePlan of Florida, Inc.

Cooling System Plans:

Other Plans

HSRMF will be rebating a portion of its sales commission in the amount of $.50 per month for one year for:

Customers will realize these rebates in the form of a reduced price in the first year for their cooling system coverage plan. The amount of and the availability of the rebate will by no means depend upon the age, sex, place of residence, race, nationality, ethnic origin, marital status, or occupation of the consumer. The rebate will be available to all customers purchasing this coverage.