Partnership

The cost of unexpected home utility repairs can be hard on a budget and stressful – as your customers try to find reputable, qualified contractor who will perform the job at a fair price. Often, when finding themselves in this difficult situation, they turn to you – the utility or municipality – for help. A partnership with HomeServe can provide you with a turnkey solution that improves customer engagement – and satisfaction.

Partner with us

As a HomeServe partner, you can offer your customers a suite of low-cost plans that cover the cost of repairs with access to a qualified, vetted contractor network. With one phone call your customers are on the path to a fast, easy solution to their repair problem — all without deductibles. Offering these important products to your customers helps strengthen your relationship - and that translates into improved customer satisfaction and community relations.

How it works

We take care of every aspect of the program for you. Our experienced team prepares custom-tailored communications that are true to your brand and speak directly to your customers. Once you approve the communications, we print and distribute them to your customer base at no cost to you. We even manage and route emergency service calls through our 24/7/365 repair hotline, and dispatch jobs to local, licensed and insured technicians to make repairs.

Why partner with HomeServe?

  • Industry Leader
  • Customer Education
  • Award-winning customer service
  • Quality repair network
  • Ancillary revenue
Graphic with HomeServe facts

Learn more

Want to learn more about HomeServe and how our plans can increase customer satisfaction for your utility or municipality? Schedule a meeting with one of our regional representatives to learn more. We can walk you through the program and help you customize a home repair service program for your customers.

Call: 1-855-956-8143

Email: BusinessDevelopment@HomeServeUSA.com

Address: Business Development
                HomeServe USA
                601 Merritt 7
                Norwalk, CT 06851

Our trusted partners

Innovative Products

Our suite of water and energy products offer comprehensive yet affordable coverage without deductibles or call-out fees.

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Exterior Water Service Line

Repairs or replacement of the home’s exterior fresh water line including locating, excavating and repairing leaks as well as replacing the pipe segments.

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Exterior Sewer/Septic Line

Repairs or replacement of a clogged sewer line, collapsed sewer line section and/or a clogged septic line.

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Interior Plumbing & Drainage

Repairs, replacement or unblocking of internal plumbing pipe materials, valves and other plumbing-related materials.

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Exterior Electrical Wiring

Repairs to the weather head, insulator, riser, meter base, service entrance conductor and underground service lines (for underground setups).

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Heating System Repair

Covers most major parts of a central natural gas or propane, forced-air or circulating hot water heating system.

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Interior Electrical Wiring

Repairs or replacement of faulty outlets or GFCI, wiring or rewiring circuit to breakers, individual breakers, breaker panel or fuse boxes and junction boxes.

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Cooling System Repair

Covers most major components of an electric central air conditioning system.

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Water Heater Repair Replacement

Repairs or replacement for most major parts of tank-based and electric, natural gas and propane water heaters.

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Interior & Exterior Gas Line

Repairs of interior gas lines, from the point of entrance into the home to the shutoff valve at each gas appliance and the natural gas plumbing supply line outside the home.