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Affordable Repair Plans for

City of Baltimore Customers

City of Baltimore

About City of Baltimore and HomeServe

City of Baltimore has partnered with HomeServe to offer you coverage plans that can protect you from the expense and inconvenience of exterior home plumbing repairs.

Why Choose HomeServe?

  • $0 deductible
  • Local, licensed and insured technicians
  • Repairs guaranteed for 1 year
  • 24/7 repair hotline

Featured Product

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Age, corrosion or ground shifting can damage the line that brings fresh water to your home. A home service plan helps provide protection against expensive repair bills.

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This Plan Includes

  • Unlimited annual benefit amount
  • Unlimited service calls (Unlimited per call)
  • 30-day review period with a money-back guarantee
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms
$2.19/mo.
$4.39/mo.

50% off your first year

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Your home’s sewer/septic line can clog or break due to invasive tree roots or shifting soil. Help keep what’s underground covered with a home service plan.

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This Plan Includes

  • $10,000 annual benefit amount
  • Multiple service calls up to annual benefit
  • 30-day review period with a money-back guarantee
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms
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Plumbing and drainage problems can be complicated and expensive to fix. Help protect yourself against the high cost of repairs with a home service repair plan.

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This Plan Includes

  • $5,000 annual benefit amount
  • 2 service calls ($2,500 per call)
  • 30-day review period with a money-back guarantee
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms
$8.49/mo.
$16.99/mo.

50% off your first year

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Problems with your water heater can be a major inconvenience. Stay in hot water with a home service plan and get protection help from the high cost of repairs.

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This Plan Includes

  • $850 annual benefit amount
  • Multiple service calls up to annual benefit
  • 30-day review period with a money-back guarantee
  • 90-day wait applies for water heater replacement
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms
$4.49/mo.
$8.99/mo.

50% off your first year

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Make sure you don’t get left out in the cold if your heating system breaks down in winter. Stay warm with a home service plan from HomeServe.

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This Plan Includes

  • $1,750 annual benefit amount
  • Multiple service calls up to annual benefit
  • 30-day review period with a money-back guarantee
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms
$5.99/mo.
$11.99/mo.

50% off your first year

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You rely on air conditioning to keep your home comfortable and humidity free. Help protect yourself from the cost and hassle of emergency repairs with a home service plan.

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This Plan Includes

  • $1,750 annual benefit amount
  • Multiple service calls up to annual benefit
  • 30-day review period with a money-back guarantee
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms
$5.99/mo.
$11.99/mo.

50% off your first year

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This is coverage for Exterior Water Service Line and Exterior Sewer/Septic Line. The water lines to and from your home are vulnerable to age, corrosion and ground shifting. A home service plan helps offers protection against expensive repair bills.

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This Plan Includes

  • Unlimited annual benefit amount
  • Exterior Sewer/Septic line: Multiple service calls up to annual benefit
  • Water Service Line: Unlimited service calls (Unlimited per call)
  • 30-day review period with a money-back guarantee
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms

Frequently asked questions

What is the cancellation policy?
You may cancel within 30 days of your start date for a full refund; cancellations after the first 30 days will result in a pro rata refund less any claims paid (where applicable). Most basic homeowners insurance policies do not cover repair or replacement due to normal wear and tear of these components. If you find you have similar protection, you can cancel and receive a refund of your service agreement fee, less any claims paid (where applicable).
What quality of repair can I expect?
Local, licensed and insured technicians perform all covered repairs, which are guaranteed against defects in materials and workmanship for one year.
Does my homeowners insurance cover this?
Many homeowners believe their utility companies or homeowners insurance is responsible for emergency repairs to the water, sewer, plumbing, electrical, heating and cooling systems, but the reality is that in many cases you, the homeowner, are responsible. Most basic homeowners insurance policies and local utility companies or municipalities do not cover repairs to or replacement of the major systems in and around your home.
Who is HomeServe?
HomeServe is an independent company providing emergency home repair services and protection solutions to homeowners across the U.S. Accredited by the Better Business Bureau, HomeServe protects over 3.7 million homeowners in the US and Canada and provides emergency repair plans through partners, utility companies, municipalities and directly to consumers. In the 15 years we've been serving customers in the US and Canada, our vision, mission and values have remained intact. We remain committed to our customers, and strive to provide complete satisfaction.
When can I make my first service call?
Your plan starts 30 days after your order is processed. You can make a service call immediately after your plan starts. During the initial 30-day review period you will receive the Terms and Conditions to help you decide if coverage is right for you.

HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from the City of Baltimore and offers this optional service plan as an authorized representative of the contract issuer, AMT Warranty Corp., 59 Maiden Lane, 43rd Floor, New York, NY 10038. Charges for this optional service plan will not appear on your City issued water/sewer service bill. Your choice of whether to participate in this service plan will not affect the price, availability or terms of service from the City of Baltimore.

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