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Affordable Repair Plans for

Des Moines Water Works Customers

Des Moines Water Works

Des Moines Water Works has selected HomeServe to provide you with a plan that provides protection from the high costs of repairs to your water service line.

Home emergency repairs can be expensive and time-consuming. With a repair plans from HomeServe, you can get access to our 24/7 hotline where you can schedule a repair for the major systems in and around your home. There's never a deductible, we pay the technician's bill up to the benefit amount and we guarantee all covered repairs for one year!

Why Choose HomeServe?

  • $0 deductible
  • Local, licensed and insured technicians
  • Repairs guaranteed for 1 year
  • 24/7 repair hotline
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Age, corrosion or ground shifting can damage the line that brings fresh water to your home. A home service plan helps provide protection against expensive repair bills.

Learn more

This Plan Includes

  • Unlimited annual benefit amount
  • Unlimited service calls (Unlimited per call)
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs
See eligibility requirements, exclusions, and other terms

HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from Des Moines Water Works and offers this optional service plan as an authorized representative of the contract issuer, National Home Repair Warranty, Inc.,  59 Maiden Lane, 43rd Floor, New York, NY 10038. Your choice of whether to participate in this service plan will not affect the price, availability or terms of service from Des Moines Water Works.

Frequently asked questions

What is the cancellation policy?
You may cancel within 30 days of your start date for a full refund (or less any claims paid if cancelled at any time after renewal/reactivation, where applicable). Cancellations after the first 30 days will be effective at the end of the then-current billing month, and you will be entitled to a pro-rata refund less any claims paid (where applicable).
What quality of repair can I expect?
Local, licensed and insured plumbers perform all covered repairs, which are guaranteed against defects in materials and workmanship for one year.
When can I make a service call?
Your plan starts 30 days after your order is processed. You can make a service call immediately after your plan starts. During the initial 30-day waiting period you will receive the Terms and Conditions to help you decide if coverage is right for you.
Does my homeowners insurance cover this?
Many homeowners believe their utility companies or homeowners insurance is responsible for emergency repairs to the water, sewer, plumbing, electrical, heating and cooling systems, but the reality is that in many cases you, the homeowner, are responsible. Most basic homeowners insurance policies and local utility companies or municipalities do not cover repairs to or replacement of the major systems in and around your home.
Who is HomeServe?
HomeServe is an independent company providing emergency home repair services and protection solutions to homeowners across the U.S. Accredited by the Better Business Bureau, HomeServe protects over 3 million homeowners in the US and Canada and provides emergency repair plans through partners, utility companies, municipalities and directly to consumers. In the 15 years we've been serving customers in the US and Canada, our vision, mission and values have remained intact. We remain committed to our customers, and strive to provide complete satisfaction.