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What's covered

  • Locating the blockage or collapse
  • Excavation to expose pipe
  • Pipe replacement or repair
  • Repair or replacement of seals and joints
  • Unblocking
  • Fitting external valves
  • Fusing
  • Welding
  • Pipe cutting
  • Backfilling of areas disturbed by repairs

Replacement of a sewer/septic line can cost thousands of dollars.*

If your sewer/septic line fails, it can cause: clogged/backed up drains inside your home, sewage flooding in your basement or sewage backed up in your yard.

As a sewer/septic line ages, it becomes even more likely to leak, clog or break. Be ready for the unexpected with a repair plan from HomeServe and keep what’s underground covered with access to our 24/7 hotline where you can schedule a repair for your exterior sewer/septic line.

*National average repair costs as of January 2016.

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Exterior Sewer/Septic Line Plus Coverage

$9.99/mo.

30 Day Money Back Guarantee

Why choose this plan:

  • $10,000 annual benefit amount
  • Unlimited service calls ($10,000 per call)
  • 30-day wait period with a money-back guarantee
  • One-year guarantee on all covered repairs

Overview

The buried sewer/septic line on your property that carries wastewater away from your home can age, crack or leak due to simple wear and tear. This line can also get blocked and cause wastewater to backup into your home.Coverage includes an additional $1,000 toward restoring landscaping damaged due to a covered water line breakdown. Help get protection from time consuming and expensive repair costs with Exterior Sewer/Septic Line Coverage.

When the buried sewer/septic line on your property cracks or leaks you can expect to experience clogged drains throughout the home, gurgling sounds from drains, backed up floor drains and possibly more. Help get protection from inconvenient and costly repairs with a home service repair plan from HomeServe.

Important coverage information

Eligible

  • A single structure that is owned by you and used and zoned only for residential occupancy that includes multiple units
Additional limitations apply. See more. See less

Not Eligible

  • Recreational vehicles and properties used for commercial purposes.
  • If you are aware of any pre-existing conditions, defects or deficiencies with your exterior sewer/septic line, or have had any roots removed from your exterior sewer/septic line prior to enrollment.
Additional limitations apply. See more. See less

Exclusions

  • Septic tanks; leaching fields; any non-conforming drain line, such as a basement or storm drain; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Additional limitations apply. See more. See less
Eligibility: An owner of both a residential home permanently secured to the ground and the land it is located on may be eligible for coverage. Recreational vehicles or homes on wheels and properties used for commercial purposes are not eligible for coverage. Your property is not eligible if you are aware of any pre-existing conditions, defects or deficiencies with your exterior sewer/septic line, or have had any roots removed from your exterior sewer/septic line prior to enrollment. If you live in a development community with a condominium, co-op or homeowners association, your exterior sewer/septic line may not be an individual homeowner responsibility, so please check with your association before accepting this coverage.
Benefit Details: Coverage provides as many service calls as you need for the covered cost to repair or replace a leaking or permanently blocked sewer line, for which you have sole responsibility, that takes wastewater away from the external wall of your home up to your property boundary, or septic line that takes wastewater away from the external wall of your home up to the point of connection to the septic tank on your property, that is damaged due to normal wear and tear, not accident or negligence. We will arrange and pay for the repair or replacement of non-functioning grinder pumps.
Not Covered: Septic tanks; leaching fields; any non-conforming drain line, such as a basement or storm drain; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Making a Service Call: Your plan starts the day your order is processed, and there is an initial 30-day waiting period before you can make a service call, giving you 11 months of coverage during the first year. Upon renewal/reactivation (if applicable), you will not be subject to a waiting period.
Cancellation: You may cancel within 30 days of your start date for a full refund (or less any claims paid if cancelled at any time after renewal/reactivation, where applicable). Cancellations after the first 30 days will be effective at the end of the then-current billing month, and you will be entitled to a pro-rata refund less any claims paid (where applicable).
Renewal: Your coverage is based on an annual contract and is billed on a bi-monthly basis through your utility bill. Your service agreement will be automatically renewed annually at the then-current renewal price. HomeServe is an independent company, separate from your utilities company, providing emergency home repair services and protection solutions to homeowners across the U.S.

Frequently asked questions

What should I know about this coverage?
What's covered: Coverage provides, up to the benefit amount, for the covered cost to repair or replace a leaking or permanently blocked sewer line, for which you have sole responsibility, that takes wastewater away from the external wall of your home up to your property boundary, or septic line that takes wastewater away from the external wall of your home up to the point of connection to the septic tank on your property, that is damaged due to normal wear and tear, not accident or negligence. We will arrange and pay for the repair or replacement of non-functioning grinder pumps. Not covered: Septic tanks; leaching fields; any non-conforming drain line, such as a basement or storm drain; and damage from accidents, negligence or otherwise caused by you, others or unusual circumstances. Additional exclusions apply.
Who is HomeServe?
HomeServe is an independent company providing emergency home repair services and protection solutions to homeowners across the U.S. Accredited by the Better Business Bureau, HomeServe protects over 3 million homeowners in the US and Canada and provides emergency repair plans through partners, utility companies, municipalities and directly to consumers. In the 15 years we've been serving customers in the US and Canada, our vision, mission and values have remained intact. We remain committed to our customers, and strive to provide complete satisfaction.
What quality of repair can I expect?
Local, licensed and insured plumbers perform all covered repairs, which are guaranteed against defects in materials and workmanship for one year.
Does my homeowners insurance cover this?
Many homeowners believe their utility companies or homeowners insurance is responsible for emergency repairs to the water, sewer, plumbing, electrical, heating and cooling systems, but the reality is that in many cases you, the homeowner, are responsible. Most basic homeowners insurance policies and local utility companies or municipalities do not cover repairs to or replacement of the major systems in and around your home.
What is the cancellation policy?
You may cancel within 30 days of your start date for a full refund (or less any claims paid if cancelled at any time after renewal/reactivation, where applicable). Cancellations after the first 30 days will be effective at the end of the then-current billing month, and you will be entitled to a pro-rata refund less any claims paid (where applicable).
When can I make a service call?
Your plan starts 30 days after your order is processed. You can make a service call immediately after your plan starts. During the initial 30-day waiting period you will receive the Terms and Conditions to help you decide if coverage is right for you.

HomeServe USA Repair Management Corp. ("HomeServe"), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from Louisville Water Company and offers this optional plan service as an authorized representative of the contract issuer, AMT Warranty Corp., 59 Maiden Lane, 43rd Floor, New York, NY 10038. Your choice of whether to participate in this service plan will not affect the price, availability or terms of service from Louisville Water Company. 

Exterior Sewer/Septic Line Plus Coverage for only $9.99/mo.