Age, corrosion or ground shifting can damage the line that brings fresh water to your home. A water service line warranty plan helps provide protection against expensive repair bills.
NOVEC Solutions and HomeServe
NOVEC Solutions has partnered with HomeServe,* an independent company, to provide their customers affordable emergency repair plans that help protect against costly and inconvenient covered repairs to systems through their homes and properties. NOVEC Solutions and HomeServe entered into an agreement to introduce these plans to NOVEC Solutions' customers.
This Plan Includes
- Unlimited annual benefit amount
- Exterior Water Service Line: Unlimited service calls (Unlimited per call)
- Water Service Line Restoration: Unlimited service calls ($1,000 per call)
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Your home’s sewer/septic line can clog or break due to invasive tree roots or shifting soil. Help keep what’s underground covered with a home service plan.
This Plan Includes
- Unlimited annual benefit amount
- Unlimited service calls ($10,000 per call)
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Power failures or faulty wiring and electrical components can cause power outages. Stay grounded against costs with a home service repair plan.
This Plan Includes
- Unlimited annual benefit amount
- Unlimited service calls (Unlimited per call)
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Severe lightning strikes can cause surges that go along your main electrical line into your home destroying major appliances including refrigerators, dishwashers, and washing machines, leaving you responsible for the repair cost.
This Plan Includes
- $1,000 annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
Severe lightning strikes can cause surges that go along your main electrical line into your home destroying major appliances including refrigerators, dishwashers, and washing machines, leaving you responsible for the repair cost.
This Plan Includes
- $2,000 annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
Severe lightning strikes can cause surges that go along your main electrical line into your home destroying major appliances including refrigerators, dishwashers, and washing machines, leaving you responsible for the repair cost.
This Plan Includes
- $5,000 annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
Problems with your water heater can be a major inconvenience. Stay in hot water with a home service plan and get protection help from the high cost of repairs.
This Plan Includes
- Unlimited annual benefit amount
- Unlimited service calls (Unlimited per call)
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Plumbing and drainage line problems can be complicated and expensive to fix. Help protect yourself against the high cost of repairs with a home repair plan.
This Plan Includes
- $2,000 annual benefit amount
- 2 service calls ($1,000 per call)
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
This plan covers your interior electrical line and your electrical vehicle (EV) home charger. Help protect yourself against the high cost of home repairs with a home service repair plan.
This Plan Includes
- Unlimited annual benefit amount
- EV Charger: 1 service calls ($500 per call)
- Interior Electric Line: Unlimited service calls (Unlimited per call)
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Your home’s gas line may experience a leak due to an aging pipe, valve or fitting. Help get protected against high cost of repairs with a gas line repair plan.
This Plan Includes
- $8,000 annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
From the air conditioning that keeps your family cool and comfortable in warm weather, to the heating system that keep you warm during the cold winter months, these systems are a convenience you want functioning when they are needed most. Get Premium Heating and Cooling Repair Program and keep your home temperate and comfortable all year long.
This Plan Includes
- Unlimited annual benefit amount
- Cooling System Coverage: Unlimited service calls (Unlimited per call)
- Gas/Electric Heating System Only: Unlimited service calls (Unlimited per call)
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
- $50 deductible
This Plan Includes
- Unlimited annual benefit amount
- Cooling System Coverage: Unlimited service calls (Unlimited per call)
- Gas/Electric Heating System Only: Unlimited service calls (Unlimited per call)
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
This coverage plan for your ductless mini-split system will keep you comfortable no matter the weather. Includes an annual tune-up for your system.
This Plan Includes
- Ductless: Unlimited service calls ($1,750 per call)
- Ductless Tune-Up: 1 service calls
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
This coverage plan covers 2 ductless mini-split systems and includes an annual tune-up for your system.
This Plan Includes
- $1,750 annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
This coverage plan covers 3 ductless mini-split systems and includes an annual tune-up for your system.
This Plan Includes
- $1,750 annual benefit amount
- Multiple service calls up to annual benefit
- 30-day wait period with a money-back guarantee
- One-year guarantee on all covered repairs
Frequently asked questions
What is the cancellation policy?
You may cancel within 30 days of your start date for a full refund; cancellations after the first 30 days will result in a pro rata refund less any claims paid (where applicable). Most basic homeowners insurance policies do not cover repair or replacement due to normal wear and tear of these components. If you find you have similar protection, you can cancel and receive a refund of your service agreement fee, less any claims paid (where applicable).
What quality of repair can I expect?
Local, licensed and insured technicians perform covered repairs, which are guaranteed against defects in materials and workmanship for one year.
Does my homeowners insurance cover this?
Many homeowners believe their utility companies or homeowners insurance is responsible for emergency repairs to the water, sewer, plumbing, electrical, heating and cooling systems, but the reality is that in many cases you, the homeowner, are responsible. Most basic homeowners insurance policies and local utility companies or municipalities do not cover repairs to or replacement of the major systems in and around your home.
* HomeServe USA Repair Management Corp. (“HomeServe”), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from NOVEC Solutions, a wholly-owned affiliate of Northern Virginia Electric Cooperative (NOVEC), and offers this optional service plan as an authorized representative of the service contract provider as stated under each specific plan offering. Your choice of whether to purchase this service plan will not affect the price, availability or terms of service from NOVEC. NOVEC and HomeServe entered into an agreement to introduce these plans to NOVEC’s customers.