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24/7 Repair Hotline: 1-855-336-2465

About WSSC and HomeServe

Washington Suburban Sanitary Commission has partnered with HomeServe to offer you coverage plans that can protect you from the expense and inconvenience of interior and exterior home plumbing repairs.

Repair Plans

  • Exterior Sewer/Septic Line Coverage
  • Exterior Water Service Line Coverage
  • Interior Plumbing and Drainage System Coverage
  • Exterior Line Coverage

HomeServe USA Repair Management Corp. ("HomeServe"), with corporate offices located at 601 Merritt 7, 6th Floor, Norwalk, CT 06851, is an independent company separate from Washington Suburban Sanitary Commission. WSSC is not responsible for the service plans offered by HomeServe and its affiliates. HomeServe offers this optional service plan as an authorized representative of the service contract provider, North American Warranty, Inc., 175 West Jackson Blvd., Chicago, IL 60604. Your choice of whether to participate in this service plan will not affect the price, availability or terms of service from Washington Suburban Sanitary Commission.

Frequently Asked Questions

Who is HomeServe?

HomeServe is an independent company providing emergency home repair services and protection solutions to homeowners across the U.S. Accredited by the Better Business Bureau, HomeServe protects over 3 million homeowners in the US and Canada and provides emergency repair plans through partners, utility companies, municipalities and directly to consumers.  If you would prefer not to receive solicitations from HomeServe, please call 1-844-713-7208. 

When can I make a service call?

Your plan starts 30 days after your order is processed. You can make a service call immediately after your plan starts. During the initial 30-day review period you will receive the Terms and Conditions to help you decide if coverage is right for you.

What quality of repair can I expect?

Local, licensed and insured plumbers perform all covered repairs, which are guaranteed against defects in materials and workmanship for one year.

Does my homeowners insurance cover this?

Most basic homeowners insurance policies do not cover repair or replacement of the water and sewer/septic service lines. If you find you have similar coverage, you can contact HomeServe to cancel and you will receive a refund of your service agreement fee, less any claims paid (where applicable).

What is the cancellation policy?

You can let us know during your review period that you no longer want this coverage and will receive a refund of any monies paid. You may also cancel within 30 days of your start date for a full refund less any claims paid (where applicable); cancellations after the first 30 days of your coverage will result in a pro-rata refund less any claims paid (where applicable).

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$20 Cash Back Offer:
- Valid for customers of FirstEnergy Operating Companies only
- Valid for each successful enrollment in a new plan
- $20 cash back will be paid for the first-time purchase of each new plan only
- It will take approximately 4-6 weeks for each Cash Back Offer to be processed after a successful enrollment